- operational CRM
- Маркетология: операционный CRM
Универсальный англо-русский словарь. Академик.ру. 2011.
operational CRM
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Oracle CRM — is a customer relationship management application developed by Oracle Corporation. Oracle CRM includes Oracle and Peoplesoft products but leads with Siebel CRM and CRM on Demand. Contents 1 History 1.1 On Premise solutions 1.2 On Demand and SaaS … Wikipedia
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
Data warehouse — Overview In computing, a data warehouse (DW) is a database used for reporting and analysis. The data stored in the warehouse is uploaded from the operational systems. The data may pass through an operational data store for additional operations… … Wikipedia
Crew resource management — or Cockpit resource management (CRM) is a procedure and training system in systems where human error can have devastating effects. Used primarily for improving air safety, CRM focuses on interpersonal communication, leadership, and decision… … Wikipedia
Service delivery platform — The term Service Delivery Platform (SDP) usually refers to a set of components that provide a service’s delivery architecture (such as service creation, session control protocols) for a type of service. There is no standard definition of SDP in… … Wikipedia
Naval Group Support Activity, Winter Harbor — Naval Security Group Activity, Winter Harbor Part of Naval Security Group Winter Harbor, Maine … Wikipedia
Air traffic control — For the Canadian musical group, see Air Traffic Control (band). Airport Traffic Control Towers (ATCTs) at Amsterdam s Schiphol Airport, the Netherlands … Wikipedia
Maintenance Resource Management (MRM) — training is an aircraft maintenance variant on Crew Resource Management (CRM). Although the term MRM was used for several years following CRM s introduction, the first governmental guidance for standardized MRM training and its team based safety… … Wikipedia
Customer experience — (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It… … Wikipedia
Maintenance Resource Management — (MRM) training is an aircraft maintenance variant on Crew Resource Management (CRM). Although the term MRM was used for several years following CRM s introduction, the first governmental guidance for standardized MRM training and its team based… … Wikipedia
MyDIALS — myDIALS, Inc. Type Private company Industry Computer software, Dashboard, BI Application Founded 2006 Headquarters Louisville, Colorado … Wikipedia
